Due to the Massachusetts Governor's Order to limit capacity by 50%, our Northampton location cannot allow in store shopping. Only 1-2 customers are allowed into the store at a time to use our ATM or receive change on a cash transaction. All other transactions will occur curbside. Customers are encouraged to place their order prior to arrival and schedule a pick-up time in one of the 15 minute time windows throughout the day. Upon arrival, customers will come up to the front door and one of our agents will step outside to scan their ID. Another agent will bring the receipt out for payment. We accept debit card payment outside of the store & cash payments inside the store per CCC guidelines.
We are working on a procedure to allow customers to stay in their car upon arrival and have their order brought out to them while they wait in their car in our parking lot. More information to come on this soon (as of 12/18/20).
Customers are allowed inside to shop and speak with our agents and complete their transaction. High traffic surfaces are sanitized with a bleach solution regularly throughout the day. Hand sanitizer spray is available throughout the store. Customers & Employees are required to wear masks. Customers & Employees are asked not to come to our establishment if they are feeling ill.
Customers may also order ahead and have their order brought out to their car when they arrive. When you arrive, you may call (413) 464-9912 (signs are posted in the parking lot) and someone will come out with your receipt for payment. Debit payment is the only payment we accept carside. Everyone in the car will have to present valid state ID showing they are over 21. If you wish to pay with cash you must step inside the vestibule to make the cash transaction per CCC curbside guidelines.
We accept government issued State I.D.s, Drivers Licenses, Passports, & Passport cards. The I.D. must be fully intact for it to be considered a valid form of I.D.. We will not accept I.D.s that are missing any portion of the I.D. or that have a hole punched in them. I.D.s must be current and not expired. COVID related extensions on expired I.D.s are being considered, please call ahead to confirm your I.D. will be accepted if it expired during the pandemic. If your I.D. does not meet the criteria laid out above please call ahead and inquire about your form of I.D. or you will run the risk of being denied at the door.
Customers will pay upon arrival to complete the transaction. We currently only accept DEBIT CARDS and CASH transactions. Debit transactions incur a $2.50 fee. There is an ATM on site.